Due to the specialized and professional nature of our products, return requests must be made within 7 days of delivery.
Hyperlight Eyewear may be returned if they are in unused, like-new condition, including all original packaging.
Bioptron devices are eligible for return provided they are in excellent condition, with all original components and packaging intact. A restocking fee may apply if product shows signs of wear.
All returns must be requested and approved in advance by contacting us at [email protected].
Please note:
– Customers are responsible for return shipping costs
– Original shipping charges are non-refundable
– Items showing signs of use, wear, or damage may not be eligible for return
We reserve the right to decline any return that does not meet these criteria.